Workplace Mediation, Facilitation and Coaching

Helping your people, teams and organizations to flourish

The TCM Group was established in 2001 to support organizations to manage and resolve the tough times at work. You know the kind of thing: office politics, quarrels, feuds, fights, disagreements and personality clashes.

We also built up considerable expertise managing and resolving the really sticky end of workplace dynamics including allegations of bullying, harassment and dissemination. In addition, we developed a reputation for delivering world class coaching services and coaching training. Our coaching services and coaching training programmes are designed to help people professionals, leaders and managers to handle the tough times, and to maximise the good ones.

In 2018, we were awarded Mediation Provider of the Year by the Civil Mediation Council in recognition of our work to embed mediation schemes into over 300 global organizations. In 2020, we won the prestigious HR Consultancy of the Year at the Personnel Today Awards for our work developing The Resolution Framework™ as an alternative to the traditional discipline and grievance  procedures. We have won numerous other awards and accolades since then.

Our award winning mediation, facilitation and coaching services are designed to support people and culture professionals to manage the tough times and to help their people, teams and organizations to flourish.

We call it a win/win situation!

See what people are saying:

Julie Plant Learning and Development Manager at Brandon Trust

As ever the TCM Team Facilitators course was well organised and structured. The course facilitator was very experienced and more than able to adapt the content to our needs and answer all of our questions. I would highly recommend this course.

Ann Moreels Owner at M&L Management Services bvba

I did my Mediation training at the TCM Group and it was a suuuuper experience because of the content of the training, how it was delivered and because of the trainer(s). It was the same in this workshop : great trainer, strong content, super nice approach and great atmosphere in the (online) sessions ! Top !!!!

Jana Witt Clinical Quality Improvement Manager at Cystic Fibrosis

Great interactive & engaging training with valuable opportunities to exchange ideas with other delegates, as well as helpful materials for further reflection and development

Helen Price Senior HR Officer at Ascend Learning Trust

Thank you so much for the Mediation refresher training today.  I thought your delivery was brilliant, engaging and motivational.  As someone with a family with a few ADHD members, it’s really refreshing to hear ADHD talked about so openly and naturally in a work environment.

George Max Jarboe Senior Internal Auditor at Plan International Liberia

Following the training, my perspectives about mediation in the workplace or community have changed significantly and have helped me to be more engaged in building relationships.

Claire Poole. HR specialist at University Hospitals Bristol and Weston

Thank you for an excellent course.  The trainer had a great presentation style with lots of opportunities to ask questions and discuss real life examples which made the course really enjoyable and informative. The course exceeded my expectations.

Juliette Staunton. Senior HR Consultant at Clarke Willmott LLP

The HR as coach and mediator course was a 2-day programme supported by useful resources and insightful information from the TCM trainer.  The group sessions and practical activities allowed for open discussion and debate about the topics covered. Thank you for an excellent course!

Do you require a mediator, a facilitator or a coach?

If so, please complete this short form and we will in touch with further details…