The Resolution Framework™
A modern approach for resolving complaints, concerns and conflicts at work
Breaking free from damaging policies, destructive processes and divisive procedures.
The Resolution Policy™ was launched by David Liddle in in 2013 as an antidote to the corrosive and damaging workplace grievance, bullying and harassment (GBH) procedures. Having worked with numerous organizations who shared his vision for a more constructive approach for resolving issues (see below for details), David expanded his Resolution Policy™ into a fully integrated Resolution Framework™ in 2019. The Resolution Framework™ was designed to replace an organizations grievance, bullying, harassment, discipline, conduct and performance management procedures with a single integrated people policy (IPP).
The Resolution Framework™ is a central feature of the people and culture funcion. It is not possible to describe an organization as modern, progressive, purpose driven, compassionate, nor person centred and retain the adversarial, punitive and destructive HR policies of yesteryear.
It’s time for a change. It’s time for a Resolution Revolution!
A few frequently asked questions (FAQs) about the Resolution Framework™
Implementing a Resolution Framework at Burberry
When TCM was invited to support Burberry to implement a Resolution Framework™ we were naturally extremely excited. After all, this is one of the most recognisable luxury fashion brands on the planet. The video opposite examines the legal context, the benefits, the challenges and the role of HR, managers and other stakeholders. It includes an interview with Claire Salter (Burberry’s head of global employee relations) and John Murphy, (VP, colleague experience at Burberry).
Do you want to transform the way that you resolve issues at work?
Please submit this short enquiry form and we will be in touch with more information